Privacy Policy

Privacy Policy

This privacy policy applies to all visits, transactions, and agreements with MR. Refurb. We place great importance on the privacy of our website visitors and ensure that all personal information you share with us is treated confidentially. This policy describes how we do this, what personal data we collect, and for what purposes.

Collection of Personal Data

When using our website,, we collect certain data from you that can be considered personal data. We only store and use personal data that you directly provide to us as part of the services you request (e.g., via the contact form, when placing an order, or creating an account). We will not use your personal data for other purposes unless you have explicitly given permission or if it is legally required or necessary for the execution of an agreement.

Purposes of Use

To provide you with optimal service, MR. Refurb sometimes needs to store and use your personal data. We use your personal data for the following purposes:

  • Providing access to our website if you have created an account.
  • Execution of agreements, transactions, and services.
  • Customer relationship management, including contacting you if requested.
  • Sending our newsletter if you have subscribed.

Description of Personal Data

For the aforementioned purposes, we process the following personal data from you:

  • Name, address, and place of residence (address details).
  • Delivery address.
  • Gender.
  • Email address.
  • (Mobile) phone number.
  • IP address.

Contact Form and Newsletter

Through our online store, we offer the option to ask questions via a contact form, where you are asked to fill in various details to address your query. The data you send us will be stored for as long as necessary based on the nature of the form or the content of your email. Additionally, we offer a newsletter to inform interested parties about our products and services. Each newsletter contains an unsubscribe link. Your name and email address will only be added to the subscriber list with your explicit consent.

Retention Periods

The aforementioned data will be retained as long as necessary to provide our service to you. If you have an online account, your data will be stored until you delete your account. For purchases without an online account, the maximum retention period is three years after the last purchase, depending on the product and associated warranty terms. In some cases, this period may be exceeded, but only if legally required.

Confidentiality & Sharing with Third Parties

We treat your personal data confidentially and will not provide it to third parties unless necessary for the execution of an agreement or if legally required.

Data Security

We take measures to prevent misuse of personal data and unauthorized access. We use a TLS connection (SSL) to ensure data security.

Your Legal Rights

You have the right to access, correct, limit, or delete the personal data that MR. Refurb processes about you, unless this is not possible due to legal obligations. You can send your request for access, correction, limitation, or deletion to Please identify yourself adequately before we respond to your request, and we will respond to your request within fourteen working days.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy. Changes will be published on our website. We recommend that you consult this policy regularly to stay informed about any changes.

Data Protection Authority

If you have complaints about the processing of your personal data, we are ready to assist you. According to privacy legislation, you have the right to file a complaint with the Data Protection Authority about our processing of your personal data. You can contact the Data Protection Authority for more information.

Contact Details MR. Refurb Kanaalstraat 223, 3531 CH Utrecht.